Refund Policy

We accept returns within 30 days of delivery. If more than 30 days have passed, we are unable to offer a refund or exchange.

For all returns, proof of purchase is required.

Made-to-order products are crafted specifically for you and are not eligible for return or cancellation after 3 days from the purchase date.

To be eligible for a return, items must be in their original condition.

Partial refunds may apply in the following cases:

If your order arrives damaged or defective, please contact us within 48 hours of delivery.

We will work with you to resolve the issue, which may include repair or replacement.

To initiate a return, please contact us through our website or customer support team.

Once approved, we will arrange pickup of the item.

Refunds are processed after the returned item has been received and inspected.

Once approved, your refund will be issued to your original method of payment. Processing times may vary depending on your financial institution.

Customers are responsible for being available during scheduled pickup times.

Missed pickup attempts may result in additional carrier fees. Repeated missed appointments may impact eligibility for a full refund.

We only offer exchanges for items that are defective or damaged upon delivery.

We will arrange pickup for approved returns. Delivery timelines for replacement items may vary depending on location.

Last Update Date: 04/22/2026